Communication,
they say, is the simplifier of all complexities. Do I agree?
With
two-way communication dominating management, feedback is undeniably inevitable.
We however often forget the power of our tongues to slay and create.
“Human beings are spirit beings” says Noeline Kirabo. Her implication is every communication
is not only ministration to the body senses but to the spirit too. I believe feedback
is an opportunity especially if negative and ministered with positive intent. Having
greatly profited from it, here’s how to appropriately administer a good dosage;
The
first I named the “sand witch”. The name
is derived from the fact that negativity is sand witched between two positives (POS NEG POS). The sender initially
appreciates the recipient and further goes on to affirm the good work they have
done after the negative has been brought forth. So go ahead and serve the sand witch, beef or vegetable, it’s
still a sand witch.
Beef or Vegetable! Its still a sand witch! |
According
to Dale Carnegie, criticism has never yielded intended result for it puts the
other party on the defensive. Therefore fight temptation to criticize another
but rather seek to understand why they did it that way. This then gives you a
right to suggest an alternative
without necessarily putting the other on the defensive or eliciting resentment.
Having
applied these two, I testify of reaping their fruit and believe the same will
accrue to whoever dare applies. We however needn’t negate the basic principles
on which feedback rotates. A Smile or jolly face while ministering feedback
always comes in handy to neutralize the negativity being delivered. Descriptiveness,
timely delivery as well as spot on non- ambiguous responses also do wonders.
Don't forget to smile Photo Credit; Kyusa |
On
the other hand, feedback is often rendered void of its power when delivered in
private. It gives an assumption of indispensableness and special consideration
to the recipient. Therefore, depending
on the situation, feedback that ought to be delivered publically should not be
taken into private.
Avoid Giving Feedback in private |
The
biggest barricade to perfect ministration to spirits is failure to appreciate. Could
we adopt a culture of appreciation and thanksgiving not only in thought and
mind but also in speech? Let’s learn to
say “thanks” from the depth of our hearts even for the smallest of things.
Yes
I agree! Communication is the simplifier of all complexities. But only when
conducted appropriately. Let’s therefore simplify complexities through mastery
of ministering appropriate feedback to people’s spirits.
Start to minister...
No comments:
Post a Comment